PTFD Hosts Regional Recruitment & Retention Course

Peters Township, PA

The Peters Township Fire Department was fortunate to play host to the International Association of Fire Chiefs’ (IAFC) Recruitment & Retention Coordinator certification recently. The course saw participants from across the country and included recruitment & retention professionals from Pennslyvania, Maryland, Virginia, New Jersey, Texas, Oregon, Montana, and North Carolina.

The group focused on the troubles facing the volunteer and combination fire service and how to adequately address them. This involves performing an analysis of each organization, highlighting both the areas where the organization is strong, but also identifying inadequacies. Once this process is complete, participants reviewed the results and developed needs for their organization and discussed methods of obtaining morale feedback from their personnel. Based on the needs analysis, results of the morale surveys, and other key factors, the group began drafting their recruitment plans for the coming months.

Groups working together at Peters Township Fire Department’s newly renovated station to complete their recruitment and retention plan.

The course entails a heavy focus in group work and class discussions, and the diversity of the students allowed for intriguing and stimulating conversations. The participants spanned multiple generations, from different backgrounds including marketing, sales, full-time firefighters, and even a former State Fire Commissioner. They represented departments ranging from 180 to 10,000+ calls per year and protecting anywhere from 4,000 to 50,000+ residents. The conversations that emerged from this unique group culminated in a passionate forum with a common goal: ensuring volunteers remain an essential component of the fire service while providing the highest level of emergency response.

The Peters Township Fire Department (PTFD) is an organization comprised of both career and volunteer firefighters responding to approximately 1,400 calls for emergency service annually. In addition to emergency response, PTFD provides a plethora of fire prevention and community outreach services and are always looking for additions to our team. If you are interested in volunteering with PTFD, please contact Lieutenant Jordan Cramer at 724-941-4176 or

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